# The

# podcast

Mike Carden, co-founder of Joyous hosts conversations with the world’s most interesting management thinkers.

**Featured Episode**  **Mastering Market Positioning: Insights from the GOAT of Positioning**  **April Dunford**  **Author, Obviously Awesome & Sales Pitch**  [Listen now](/content/podcast/episodes/mastering-market-positioning/index.html)

## Episodes

**Mastering Market Positioning: Insights from the GOAT of Positioning**  
**April Dunford**  **Author, Obviously Awesome & Sales Pitch**  [Listen now](/content/podcast/episodes/mastering-market-positioning/index.html)  
“If we didn't exist, what would a customer do? That’s what we have to position against in the minds of customers.”  
S1E9  
39 minutes

**Aligning Customer Experience and Employee Motivation**  
**Rob Markey**  **Bain & Company**  [Listen now](/content/podcast/episodes/cx-and-employee-motivation/index.html)  
“Every dollar of revenue and profit in your company by and large starts in the pocket of a customer.”  
S1E8  
50 minutes

**The only constant is change: Transformation in the film industry**  
**Vince Pizzica**  **Pacific Strategic Consulting**  [Listen now](/content/podcast/episodes/the-only-constant-is-change/index.html)  
“Sometimes, transformation is as simple as understanding the technology disruptions that are going to occur, and anticipating how you can ride that curve.”  
S1E7  
40 minutes

**The Courage to Change: challenging existing models for strategy and innovation**  
**Gary Hamel**  **World Economic Forum, London Business School, Author Humanocracy**  [Listen now](/content/podcast/episodes/the-courage-to-change/index.html)  
“The frontline sees changes first. By the time issues reach the top, organizations are already on the back foot.”  
S1E6  
47 minutes

**Empathy at Scale: how human connections drive success at work**  
**Nate Edwards**  [Listen now](/content/podcast/episodes/empathy-at-scale-how-human-connections-drive-success-at-work/index.html)  
“We're in this together. On all sides, we're just people trying to make things work for our customers, for one another, and for the business.”  
S1E5  
33 minutes

**Commitment, Clarity & Culture: the keys to successful business transformation**  
**Alex Badenoch**  **Former Group Executive – Transformation, Communication and People for Telstra**  [Listen now](/content/podcast/episodes/commitment-clarity-culture-the-keys-to-successful-business-transformation/index.html)  
“The heart of the change is going to be the organisation, its people, its culture, its leadership.”  
S1E4  
38 minutes

**How to be Radically Candid - giving honest feedback with compassion**  
**Kim Scott**  **Radical Candor**  [Listen now](/content/podcast/episodes/how-to-be-radically-candid-giving-honest-feedback-with-compassion/index.html)  
“Work and life are not in competition; work can add joy to life. Expressing our best selves in any situation, no matter the circumstances, is valuable.”  
S1E3  
42 minutes

**Fail Better: the art of intelligent risk taking at work**  
**Amy Edmondson**  **Harvard Business School**  [Listen now](/content/podcast/episodes/fail-better-the-art-of-intelligent-risk-taking-at-work/index.html)  
“When we fail together, we’re disappointed together. So we roll up our sleeves and figure out what happens next, together.”  
S1E2  
35 minutes

**The Impact of Generative AI on Enterprises and the Workforce**  
**Marcus Weldon**  **Bell Labs, Nokia**  [Listen now](/content/podcast/episodes/the-impact-of-generative-ai-on-enterprises-and-the-workforce/index.html)  
“Generative AI is not a portent of doom, it’s the portent of equality and equanimity that the world has been waiting for.”  
S1E1  
53 minutes

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