Pricing - Joyous
No long contracts. Unless you want one.
Prices in USD and exclude taxes.
Plans and features
Basic
- Price: $99 / month
- Responses: Up to 100 responses / month
- For individuals: Get actionable insights from small audiences.
- Dashboard users: 1
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Plus
- Price: $299 / user / month
- Responses: Up to 350 responses / month
- For teams: Basic features with larger audiences.
- Dashboard users: Up to 10
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Enterprise
- Price: POA
- Responses: Up to unlimited chats / month
- For organisations: Enterprise-grade features, security and support.
- Dashboard users: Up to unlimited
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Contact sales
Pricing Overview
| Plan | Price | Responses | Dashboard Users | Overage | Annual Price (20% off if paid upfront) |
|---|---|---|---|---|---|
| Basic | $99 / month | 100 | 1 | $0.40 | $950 |
| Plus | $299 / user / month | 350 | Up to 10 | $0.30 | $2,870 / user |
| Enterprise | Tiered pricing | Unlimited | Unlimited | N/A | Contact sales |
Features Comparison
| Feature | Basic | Plus | Enterprise |
|---|---|---|---|
| Customizable templates | ✓ | ✓ | ✓ |
| Inline conversation designer | ✓ | ✓ | ✓ |
| Open, confidential or anonymous | ✓ | ✓ | ✓ |
| Targeted campaigns | ✓ | ✓ | ✓ |
| Surveys | ✓ | ✓ | ✓ |
| AI campaign design assistant | ✗ | ✓ | ✓ |
| Lifecycle campaigns | ✗ | ✗ | ✓ |
| Calendar | ✓ | ✓ | ✓ |
| Live tests | ✓ | ✓ | ✓ |
| Secure dashboard login | ✓ | ✓ | ✓ |
| Secure encryption | ✓ | ✓ | ✓ |
Already trusted by some of the world’s largest organizations
Questions & answers
What counts as a response?
One response = one person responding to a feedback request, whether through a conversational chat or a traditional survey, regardless of the number of questions posed or answered, including one optional dynamic AI follow-up to the last open text question answered.
What happens when I go over the limit of responses on my plan?
You will be charged an overage fee, as set out in your subscription plan. Overages are automatically charged to your payment method once a month.
How many requests for feedback can I send per month?
You can send as many requests per month as you like on any plan – we only count responses against your plan. This means you only pay for the value you get, regardless of the response rate of the audience.
What are your accepted payment methods?
For Basic and Plus plans, we accept all major credit and debit card brands.
Do you offer discounts to nonprofits or community organizations?
We always do what we can to support organizations making a difference in the community – please get in touch to discuss how we can help.